Common issues with reportbug:
EXIM IS CONFIGURED FOR LOCAL DELIVERY: In Debian 4.0 (etch) and later,
exim4 is configured by default to only deliver email to addresses
on your system. YOUR BUG REPORTS WILL NOT ARRIVE AT THE BUG
TRACKING SYSTEM UNLESS YOU FOLLOW ONE OF THE FOLLOWING STEPS:
- Reconfigure exim (using 'dpkg-reconfigure -plow exim4') to send
mail to the Internet directly or via a smarthost.
- Configure reportbug to deliver mail to your ISP's smarthost or
reportbug.debian.org directly (using 'reportbug --configure').
- Alternatively, see /usr/share/doc/reportbug/README.Users for
instructions on how to use GMail's SMTP server to submit reports.
EMAIL ADDRESS SETTING: See the manual page reportbug(1) for how to set
your email address (i.e. the address that appears in the "From:"
header), if reportbug is unable to correctly figure it out for you.
Note that some mail systems will further rewrite the address
displayed by reportbug when it starts.
EDITORS: See the manual page reportbug(1) for how to choose an editor.
You probably will want to have this setting for other tools as
well. As an alternative, some mail programs, such as "mutt", can
be configured to be used as the editor for your report, which you
may find preferable.
REPORTING: It is useful to include the full transcript of reportbug
(with text ui) output, so we can see what it's trying to do and
provide a faster and more precise response.
GTK+ UI: There are some situation when the GTK+ stack crashes,
reporting "Floating point exception" or GTK+ stack traces; those
are bugs in GTK+ or misconfigurations (for example, using 'testing'
suite can lead to such errors) on the current machine. Do not
report bugs against reportbug in such situations but consult users
support forums. |