@extends('frontend.layouts.user_panel')
@section('panel_content')
<div class="card rounded-0 shadow-none border">
<!-- Ticket info -->
<div class="card-header border-bottom-0">
<div class="text-center text-md-left">
<h5 class="mb-md-0 fs-20 fw-700 text-dark">{{ $ticket->subject }} #{{ $ticket->code }}</h5>
<div class="mt-4 fs-14">
<span class="fw-700 text-dark"> {{ $ticket->user->name }} </span>
<span class="ml-2 text-secondary"> {{ $ticket->created_at }} </span>
<span class="badge badge-inline badge-gray ml-2 p-3 fs-12" style="border-radius: 25px; min-width: 80px !important;"> {{ translate(ucfirst($ticket->status)) }} </span>
</div>
</div>
</div>
<hr class="mx-4">
<div class="card-body">
<!-- Reply form -->
<form action="{{route('support_ticket.seller_store')}}" method="POST" enctype="multipart/form-data">
@csrf
<input type="hidden" name="ticket_id" value="{{$ticket->id}}" required>
<input type="hidden" name="user_id" value="{{$ticket->user_id}}">
<div class="form-group">
<textarea class="aiz-text-editor rounded-0" name="reply" data-buttons='[["font", ["bold", "underline", "italic"]],["para", ["ul", "ol"]],["view", ["undo","redo"]]]' required></textarea>
</div>
<div class="form-group row">
<div class="col-md-12">
<div class="input-group" data-toggle="aizuploader" data-type="image" data-multiple="true">
<div class="input-group-prepend">
<div class="input-group-text bg-soft-secondary font-weight-medium rounded-0">{{ translate('Browse')}}</div>
</div>
<div class="form-control file-amount">{{ translate('Choose File') }}</div>
<input type="hidden" name="attachments" class="selected-files">
</div>
<div class="file-preview box sm">
</div>
</div>
</div>
<div class="form-group mb-0 text-right">
<button type="submit" class="btn btn-sm btn-primary rounded-0 w-150px" onclick="submit_reply('pending')">{{ translate('Send Reply') }}</button>
</div>
</form>
<div class="pad-top">
<ul class="list-group list-group-flush mt-3">
<!-- Replies -->
@foreach($ticket->ticketreplies as $ticketreply)
<li class="list-group-item px-0 border-bottom-0">
<div class="media">
<a class="media-left" href="#">
@if($ticketreply->user->avatar_original != null)
<span class="avatar avatar-sm mr-3">
<img src="{{ uploaded_asset($ticketreply->user->avatar_original) }}" onerror="this.onerror=null;this.src='{{ static_asset('assets/img/avatar-place.png') }}';">
</span>
@else
<span class="avatar avatar-sm mr-3">
<img src="{{ static_asset('assets/img/avatar-place.png') }}">
</span>
@endif
</a>
<div class="media-body">
<div class="comment-header">
<span class="fs-14 fw-700 text-dark">{{ $ticketreply->user->name }}</span>
<p class="text-muted text-sm fs-12 mt-2">{{ date('d.m.Y h:i:m', strtotime($ticketreply->created_at)) }}</p>
</div>
</div>
</div>
<div class="fs-14 fw-400">
{!! $ticketreply->reply !!}
<br>
<br>
@foreach ((explode(",",$ticketreply->files)) as $key => $file)
@php $file_detail = get_single_uploaded_file($file) @endphp
@if($file_detail != null)
<a href="{{ uploaded_asset($file) }}" download="" class="badge badge-lg badge-inline badge-light mb-1">
<i class="las la-download text-muted">{{ $file_detail->file_original_name.'.'.$file_detail->extension }}</i>
</a>
<br>
@endif
@endforeach
</div>
</li>
@endforeach
<!-- Ticket Details -->
<li class="list-group-item px-0">
<div class="media">
<a class="media-left" href="#">
@if($ticket->user->avatar_original != null)
<span class="avatar avatar-sm mr-3">
<img src="{{ uploaded_asset($ticket->user->avatar_original) }}" onerror="this.onerror=null;this.src='{{ static_asset('assets/img/avatar-place.png') }}';">
</span>
@else
<span class="avatar avatar-sm mr-3">
<img src="{{ static_asset('assets/img/avatar-place.png') }}">
</span>
@endif
</a>
<div class="media-body">
<div class="comment-header">
<span class="fs-14 fw-700 text-dark">{{ $ticket->user->name }}</span>
<p class="text-muted text-sm fs-12 mt-2">{{ date('d.m.Y h:i:m', strtotime($ticket->created_at)) }}</p>
</div>
</div>
</div>
<div>
{!! $ticket->details !!}
<br>
<br>
@foreach ((explode(",",$ticket->files)) as $key => $file)
@php $file_detail = get_single_uploaded_file($file) @endphp
@if($file_detail != null)
<a href="{{ uploaded_asset($file) }}" download="" class="badge badge-lg badge-inline badge-light mb-1">
<i class="las la-download text-muted">{{ $file_detail->file_original_name.'.'.$file_detail->extension }}</i>
</a>
<br>
@endif
@endforeach
</div>
</li>
</ul>
</div>
</div>
</div>
@endsection
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