<?php



namespace App\Http\Controllers\Seller;



use App\Mail\SupportMailManager;

use Illuminate\Http\Request;

use App\Models\Ticket;

use App\Models\TicketReply;

use App\Models\User;

use Auth;

use Mail;



class SupportTicketController extends Controller

{

    /**

     * Display a listing of the resource.

     *

     * @return \Illuminate\Http\Response

     */

    public function index()

    {

        $tickets = Ticket::where('user_id', Auth::user()->id)->orderBy('created_at', 'desc')->paginate(9);

        return view('seller.support_ticket.index', compact('tickets'));

    }



    /**

     * Store a newly created resource in storage.

     *

     * @param  \Illuminate\Http\Request  $request

     * @return \Illuminate\Http\Response

     */

    public function store(Request $request)

    {

        $ticket = new Ticket;

        $ticket->code = max(100000, (Ticket::latest()->first() != null ? Ticket::latest()->first()->code + 1 : 0)).date('s');

        $ticket->user_id = Auth::user()->id;

        $ticket->subject = $request->subject;

        $ticket->details = $request->details;

        $ticket->files = $request->attachments;



        if($ticket->save()){

            $this->send_support_mail_to_admin($ticket);

            flash(translate('Ticket has been sent successfully'))->success();

            return redirect()->route('seller.support_ticket.index');

        }

        else{

            flash(translate('Something went wrong'))->error();

        }

    }



    public function send_support_mail_to_admin($ticket){

        $array['view'] = 'emails.support';

        $array['subject'] = translate('Support ticket Code is').':- '.$ticket->code;

        $array['from'] = env('MAIL_FROM_ADDRESS');

        $array['content'] = translate('Hi. A ticket has been created. Please check the ticket.');

        $array['link'] = route('support_ticket.admin_show', encrypt($ticket->id));

        $array['sender'] = $ticket->user->name;

        $array['details'] = $ticket->details;



        try {

            Mail::to(User::where('user_type', 'admin')->first()->email)->queue(new SupportMailManager($array));

        } catch (\Exception $e) {

            // dd($e->getMessage());

        }

    }



    /**

     * Display the specified resource.

     *

     * @param  int  $id

     * @return \Illuminate\Http\Response

     */

    public function show($id)

    {

        $ticket = Ticket::findOrFail(decrypt($id));

        $ticket->client_viewed = 1;

        $ticket->save();

        $ticket_replies = $ticket->ticketreplies;

        return view('seller.support_ticket.show', compact('ticket','ticket_replies'));

    }



    public function ticket_reply_store(Request $request)

    {

        $ticket_reply = new TicketReply;

        $ticket_reply->ticket_id = $request->ticket_id;

        $ticket_reply->user_id = $request->user_id;

        $ticket_reply->reply = $request->reply;

        $ticket_reply->files = $request->attachments;

        $ticket_reply->ticket->viewed = 0;

        $ticket_reply->ticket->status = 'pending';

        $ticket_reply->ticket->save();

        if($ticket_reply->save()){



            flash(translate('Reply has been sent successfully'))->success();

            return back();

        }

        else{

            flash(translate('Something went wrong'))->error();

        }

    }



}